Damages: please contact me within 24 hours with a photo of any damaged items. You can choose a remake (if possible), another item or refund.
Returns: any items not required/suitable can be refunded, buyer pays return shipping. A full refund will be given on receipt of the beads being received in the same condition as sent. It is the buys responsibility to ensure the beads are packaged well for return and that they are received in the same condition as sent.
20 Lansbury Drive Cannock, Staffordshire, WS11 4BH United Kingdom